Consumer Affairs
Consumer Hotline: 1-800-392-5658 or 334-242-7334
» A.G. King Issues New Consumer Scam Alert 7/28/2009
» A.G. King Launches Psa Campaign on Video Game Ratings 7/20/2009
» A.G. Warns of Calls Seeking Id Information, Falsely Claiming to Be from Food Stamp Officials 6/13/2008
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The Attorney General's Office of Consumer Affairs provides three primary services for the State of Alabama and its residents: (1) serves as a mediator of consumers' complaints that relate to a retail transaction; (2) investigates allegations of fraud or illegal practices by a business which may violate state or certain federal laws; and (3) offers information and consumer education to the public about how to avoid becoming a victim of fraud. The Attorney General cannot serve as an individual's private attorney or provide consumers with legal advice. However, in many instances, we are successful in mediating complaints to the mutual satisfaction and benefit of the consumer and the business.
If circumstances warrant, the Attorney General can initiate legal action, either civil or criminal, to represent the interests of the State of Alabama and to enforce the various laws designed to protect consumers from con men and unscrupulous practices by businesses. When such action is taken, the Attorney General is authorized to seek restitution for the affected consumers; as well as injunctive relief, civil penalties and criminal penalties.
On behalf of Attorney General King, we hope you find our web pages informative and useful in responding to current situations you may be facing and in making future consumer decisions.
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